Shipping and Returns
Counter-refund expenses are charged 5% on the price due to agency expenses.
Home delivery does not involve payment of any additional expenses, counter-refund and home delivery costs will be billed only once, even if the order is served in multiple packages.
Orders will be shipped via an express courier service. Delivery time may vary depending on product availability. We guarantee the delivery of our products in the shortest possible time so that you do not have to worry about anything just to be able to enjoy your items.
For products that are not in stock, please feel free to call us to contact you when the supplier communicates the approximate delivery time to us.
PORTES DE LA TIENDA DE EXTREMADURA
The fee for the freight billed to you on your purchase is a basic fee.
Depending on the volume and weight of your purchase we will contact you to let you know if you must pay for a small supplement.
* Euro area, Balearic Islands, Ceuta, Melilla, Canary Islands, other countries........................ See Prices and Order Form.
As soon as you receive your order, make sure it is the right item, and that it is in perfect condition. If you wish to return or cancel the order, you have 24 hours from delivery to contact us.
Once we have received and verified the returned item, we will initiate the return, replacement or exchange.
Please note that except in the case of defective goods, we cannot change or accept the return of items that have been opened and used.
The resolution of the problems will be done in the Courts and Tribunals of the buyer's domicile
According to the Law, for each purchase, the buyer must accept and know all the conditions of the purchase, an acceptance must appear expressly becoming aware of the conditions of the purchase such as contracting parties, the object of purchase, form, place and time of delivery, method of payment, the right to withdraw from the contract with return of the product free of charge for him , procedure and way of returning the product. For this purpose, the page should expressly outline the buyer's ability to withdraw from the purchase within 7 working hours from the date of delivery, forcing himself to return the product free of charge to him and completing the existing form on the page. Even more, a direct and easy access form to complete, and for this purpose, expressly containing:
-- Identification of the operation.
-- Buyer ID.
-- Date of receipt of the product.
-- Form of return of the product.
-- Current account for withdrawal of payment made.